How to Use
Bus stop
Please stand on the sidewalk away from the curb at the designated bus stop when you see a bus coming.
Usually, the bus stops are put on both sides of the road, but we put it just one side of the road in case of a bad road condition.
If the bus stop is put on only one side of the road, please confirm your destination and wait on the other side in some cases.
In addition to the above, please keep quiet while you are waiting, and please do not litter.
How to read the bus stop


The bus stops will indicate “Name of the stop,” “name of the bus company/ Izuhakone bus,” “Time schedule”, and “Route map” from top to bottom.
Hours will indicate vertically, and Minutes will show horizontally.
If the bus passes a different route, we marked it in red beside the time table despite it going to the same final stop and same bus service routes.
Please confirm “Destination,” “Through-point,” and check the “Route map” carefully before you ride the bus.
Check the destination display of the bus
There are destination displays on the front, backside, and side of the bus.
When you ride the bus, please confirm which destination you will go to with these.
The destination displays are not indicated at every bus stop. Please feel free to ask the drivers if you have any questions.


When boarding
Please stand on the sidewalk away from the curb at the designated bus stop
when you see a bus coming.


Payment by cash
Please take a numbered ticket when you get on. It will use for telling about the fare later, so please do not lose it until you get off.

Payment by IC card
Please touch the sensor for more than 1 second when you get on the bus.
*Please be careful, some buses may not be supported.

Request in the bus
If seats are vacant, please be seated.
If you are standing, please hold on to the hand strap or rail.
Please do not move while the bus is moving.
We appreciate that exchanging money or moving your seat is while the bus is stopping.
Smoking is prohibited in the buses.
Please silence your phone and refrain from talking.
We have priority seats for the elderly, people with disabilities, people with a bad health condition, mother-to-be, and people with infants.
We kindly ask you to refrain bring drinks without lid and eating strong smell foods for other passengers.


When getting off
When you hear the announce of the bus stop that you would like to get off, please push the button for the stop.
Please be seated until the bus stops completely and please hold on to the hand strap or rail if you are standing.

Fare payment
When you hear the announce of the bus stop that you would like to get off, please push the button for the stop.
Please be seated until the bus stops completely and please hold on to the hand strap or rail if you are standing.
Atami / Odawara / Hakone / Numazu / Mishima area

Payment by cash
Please prepare small changes. You can change bills into coins on the bus, but it would be only accept 1000 yen notes and coins.
Please check your numbered ticket and fare display when you pay, and please put your money in the farebox.
Please have the exact amount ready because we will not be able to give you the change.
Payment by IC card
Please touch your IC card to the sensor for more than 1 second. If you would like to reload your card, please ask the drivers.
*You can use any notes for reloading (except 2000 yen notes), but you cannot have the change.
Passengers who have discount passes
Please show your pass to the drivers when you get off the bus.
Shuzenji area

Payment by cash
Please prepare small changes. You can change bills into coins on the bus, but it would be only accept 1000 yen notes and coins.
Please check your numbered ticket and fare display when you pay, and please put your money in the farebox.
Please have the exact amount ready because we will not be able to give you the change.
Passengers who have discount passes
Please show your pass to the drivers when you get off the bus.
About fares
Category | Age | Fare |
---|---|---|
Adult | ages over 12 | standard fee |
Child | ages over 6 and under 12 | half price of adult fee (any fraction shall be rounded up every 10 yen) |
Infant | ages over 1 and under 6 | 2 infants per adult will be free |
New born | ages under 1 | free |

About luggage
You can bring your suitcase to the bus. Please take care of your personal belongings.
Besides, you can bring skiing equipment, surfboard, bike, fishing rod, and swimming tool if you take the air out of them, put your things properly in the container, and do not monopolize the seats.
Japanese law bans bringing dangerous items, explosives, and unsanitary things on the bus.
Please take your trash home with you.

Bus Free Wi-Fi
We have free Wi-Fi in the bus for Hakone-Odawara Line, Odawara City Line, and some Yugawara Line vehicles. Please be aware that Atami-Hakone Line is not available on this system.