NINJA BUS / WATER SPIDER | IZUHAKONE Railway Co.,LTD.

Schedule & Bus Stops
/ Access

Trips Per Day: 6 / Day (Planned)

Passenger Capacity: 42

Departing Hakone-en

Departing Motohakone

* There is no parking at the bus stops. Please park at the closest charged parking area or make use of public transport.
* Please arrive at the bus stop 15 minutes prior to departure.
* Your reservation will be cancelled if it has not been paid for 15 minutes prior to departure.
* Even if you have paid, if you are not on board the bus at the time of departure then your reservation will be presumed cancelled and the bus will depart. (No refund possible)

Fees / Tickets

Fees

*Infants of 2 years or younger will not be given a seat on the bus. They must sit in the lap of an accompanying adult.

Tickets

Guide for Use

Please read this carefully prior to making your application.
When making your application, please fill out the application form.
The amphibious bus has open windows. Please bring a raincoat if the weather is bad. (Kindly refrain from using umbrellas)
Steps are used to get aboard or alight from the bus. Please discuss with us on phone beforehand, in case you have any trouble using the steps.
The bus has no trunk space to keep your belongings. Please use a coin locker.
There is no air conditioning on board the bus.
Smoking is prohibited on board the bus.
The route may be altered or the bus service may be suspended without prior notice, depending on operational standards as set by our company, such as weather and water level, and other factors such as traffic conditions.
There is no toilet on board the bus, so kindly take care of your needs before departure.
For safety reasons, kindly refrain from using selfie-sticks to take photos while on board the bus.
For safety reasons, please refrain from riding the bus in an inebriated state.
Pets cannot ride the bus, regardless of whether they are caged nor not. Guide dogs, service dogs and hearing assistance dogs are allowed but prior notice must be given.
We look forward to your kind understanding and cooperation in making this a safe and fun travel for you.

[When boarding]
At the bus stop, every passenger needs to present their own boarding pass as issued at the time of reception. A member of staff will tear it in two and return one half.
Before sitting, please confirm the seat number mentioned on the back of your boarding pass.
Please confirm the location of the life jacket underneath your seat. (Life jackets for children will be given out by a member of staff as required).
After getting on board the bus, please wear your seatbelt at all times and remove it only when instructed to do so by a member of staff.
Never place your hands, face or any body part outside any open areas of the bus. Doing so is extremely dangerous. (Please take particular care with young children to ensure that they do not fall out of the bus).
No eating or drinking is allowed on board the bus. However, drinks in plastic bottles or containers with lid can be brought on board.
Please be aware that wind and rain or water splashes may wet your clothes, and your hats or other hand luggage may get blown out of the bus. So, please take all due care at all times.
For parking, please park at the closest charged parking area or make use of public transport.

[Points to note]
Depending on the weather (wind, storms, fog), water level, road and other conditions, the bus service may be suspended partially or completely. (Please check the official homepage for operation information). *In case bus service is suspended, the customers who have made reservations will be notified on their mail address provided at the time of reservation.
The bus service may be suspended, and the route or departure times may be changed without prior notification, owing to road conditions, vehicle maintenance, road works, and events etc.
Pertaining to the periodic maintenance, the bus will not operate on Wednesdays. If Wednesday is a national holiday, then the maintenance will instead be moved to the next working day.
You cannot choose your seat. Please be aware that you may have to share your seat with other passengers as well.
Please arrive at the bus stop 15 minutes prior to departure. Your reservation will be cancelled if it has not been paid for 15 minutes prior to departure.
Even if you have paid, if you are not on board the bus at the time of departure then your reservation will be presumed cancelled and the bus will depart. (No refund possible)
Infants of 2 years or younger must sit in the lap of an accompanying adult. Please note that there is still a charge for infants of 2 years or younger.
Children of elementary school age or younger are not allowed to ride the bus alone. They must be accompanied by a parent or guardian.
You may only ride on the specified bus.
If you need to change or cancel your reservation, kindly make sure to contact us by telephone (0460-86-2048). No refunds will be made in case of change or cancellation request after the departure time of your bus.
You may purchase up to 10 tickets in a single reservation, but changes or cancellations are handled for the entire reservation. *In case you need to make partial cancellation instead of complete, then kindly cancel the entire reservation first and then make a new one for the desired number of tickets. Please note that you may not be able to reserve your desired bus in such cases.
Personal information provided when making your application will be used to contact you, as well as in surveys for the service improvement and for promotional campaigns.

Internet Reservations Here!

Inquires

Izuhakone Bus Co., Ltd. Hakone Business Office

0460-86（ハロー）-2048（ニンジャ）

Prior to making an application,
please be sure to read the Travel Conditions.